Precept Management Consultancy on Sat, 6 Sep 2008 19:52:45 +0200 (CEST) |
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<nettime-ann> Emotionally Intelligent Leadership, InterContinental Muscat, Oman, 27th - 28th October 2008 |
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A reminder about our forthcoming "Emotionally Intelligent Leadership" workshop being conducted at the InterContinental, Muscat, Oman on 27th - 28th October 2008.
Should you require any further information we would be delighted to provide it.
We look forward to hearing from you.
Thanking you and assuring you of our best attention at all times.
Best regards,
Nick Hadjiyiannis
Precept Management Consultancy
Tel. +968 24497123
Fax +968 24497222
Mobile +968 99312451
E-Mail precept@omantel.net.om
Website www.preceptmanagement.com
EMOTIONALLY INTELLIGENT LEADERSHIP
OBJECTIVES
Gandhi stated "Our greatest
power is our freedom to choose our response."
Through
Emotional Intelligence one grasps an understanding of behaviours, and the reason
why we do and act in certain ways.
We
wouldn't dream of letting a pilot fly a passenger aircraft without a flight
certificate. The consequences would be disastrous. Nor would we allow doctors,
IT specialist, engineers, painters and chefs to do their jobs without the right
education. Nevertheless, managers and supervisors without any leadership
training are asked to lead and manage others. This can have disastrous effects
on the organization like poor motivation, mistakes, loss of money, loss of staff
motivation and clients or an unfortunate image and bad decisions, poor
communication, frustration, lack of trust, stress and
conflict.
Just as it is necessary to teach a pilot to fly, it is necessary to teach a manager or team leader on how to lead.
THE APPROACH
The
approach is informal, open, relaxed fun and inspiring. The education is interactive and
multiple learning approaches are used: lectures, discussions, workshops,
exercises and games.
WHAT THE WORKSHOP WILL COVER
Ø
The
need for Emotional Intelligence
Ø
The
importance of knowing and controlling your emotions in the
workplace
Ø
How
to manage the emotions of others and avoid destructive/emotional
explosions
Ø
You
will learn what it takes to achieve success in an organization and in any
team
Ø
You
will learn to manage your organization or your team, so that you will motivate
the right employees and retain them
Ø
The
importance of self-motivation and how to achieve it
Ø
Listening
skills
Ø
Managing
relationships in both your business and personal life
Ø
Perception versus
reality
Ø
Interpersonal
skills
Ø You will learn what you as a leader should do to create a working environment characterized by trust, openness, pride, commitment, responsibility and initiative
Ø
Have a more objective overview of what
they want, think and behave
Ø
Learn techniques that will help control
stress and anger
Ø
Have the tools to be effective
communicators both listening and _expression_
Ø
Have a clearer picture of what it takes
to better integrate with the people that they are surrounded by
daily
Ø 'F eel good' about themselves because they will learn ways of taking control of their lives
Ø Learn techniques for giving, processing and receiving feedback
Ø
The ability for self and team
motivation
Please contact us for further information &
registration
Precept Management Consultancy
P.O. Box 255, Ruwi, PC 112, Sultanate of Oman
Telephone: +968 24497123 ; Fax: +968
24497222,
E-mail:
precept@omantel.net.om; Website: www.preceptmanagement.com
THE WORKSHOP
Day
1:
·
Course objectives
·
Guidelines for getting the best out of
the course
·
The
impact emotions have on our behaviour and beliefs
·
Creating a positive work environment
·
How
do people feel about their company/jobs?
·
The
impact a leader has on the working environment
·
What makes a good team leader
·
Exercise: What makes a good leader great?
10:15 - 11:50 Self Awareness
·
How your
emotions control you
·
Know your
destructive emotions and when they emerge
·
How to
develop high self-awareness
·
The
association between beliefs and behaviours
·
How being
aware can help me change my behaviour
·
The 4
components of Self Awareness
·
Practical use of skills of self awareness
·
This
session will take participants through a series of exercises: _expression_,
Emotional Awareness, Objectivity and Self Appraisal
·
Participants will be split into teams, and they will
participate in a workshop with the key learning mess of effective communication
and problem solving
·
Feedback and coaching
·
How to get your message across
·
The Broken Record technique of Communicating
·
The Escalating Technique
Day 2:
·
Recap of
Day 1
·
The
importance of self control
·
The 5
components of Self-management:
·
How
control behaviour will help develop team spirit and harmony
Stress Management
·
Understanding stress
·
Your stress levels
·
Long term and short term management of stress
·
Exercise: Tension relief
·
Providing motivation to yourself and to others
·
How do I put both my heart and mind to work? Bringing out
the best in people
·
Attitudes and behaviours/ Beliefs
·
The importance of Optimism, Achievement drive and
Contentment
·
Understanding your team
·
Listening to understand
·
Levels of Listening
·
Exercise: Paraphrasing to show understanding
·
Trust
·
Participants will undertake a case study
·
They will implement the various skills that have been
covered in the training
·
Main Message: Understanding and creating a win/win
scenario
·
The importance of recognition
·
Positive and negative feedback
·
Guidelines on how to give positive feedback
·
How
recognition can build a stronger team/company
THE COMPANY
Organisations are struggling to find new ways to achieve strategic advantage in an increasingly competitive economic environment. Often, they are finding that the only sustainable source of competitive advantage is to unleash the power of their people to achieve the maximum value of their Human Capital.
Ultimately an
organisation's ability to survive, grow and develop depends on its continually
making the best use of its people. With TMI we have been offering world-class
workshops and seminars for many years and will continue to offer outstanding
seminars in
PeopleAchieve, a new company has been launched
to cover areas outside TMI and also focus in the
These are sources of competitive advantage that cannot be matched by the competitors. These add value to the assets balance sheet and share-holdings and are seen as critical intangible assets.
Both PeopleAchieve and TMI Cyprus are members of the Peter Andreou Group which has 15 years experience of helping organisations, teams and people achieve their full potential. With powerful consultancy processes, seminars and a range of tools, we have a track record of helping clients achieve success in their choice of language whether Greek or English.
The quality of our work, unique approach and outstanding
reputation attracts some of the most dynamic and ambitious organisations, to
work with us.
We are proud to have leading multi-nationals throughout the Gulf region,
Europe and
A total of over 25,000 people in over 250 in-house client organisations in 15 countries have attended our seminars.
We combine our resources of leading edge and innovative consultancy tools with the experience of our hand-picked facilitators, coaches and trainers, to deliver practical results to our clients - results that promote profit and balance sheet growth and solve today's real challenges. In doing so, we tap into the hidden potential and commitment of our clients' human capital to achieve outstanding measurable results.
In addition to Consultancy and In-house Processes,
PeopleAchieve and TMI Cyprus offer prescheduled Public/Open workshops, in the
Gulf region and
PRESENTER'S PROFILE
Photis Eliades
A Workshop Director for five years, Photis' professional
work is characterised by high energy and a level of empathy originating from
deeply understanding client's needs. He goes to extreme lengths to tailor
materials to meet the specific needs of his clients. During one of his seminars
Photis will involve the participants as much as possible in order to set up
common goals and outcomes that everyone aims to achieve form the seminar. This
involvement leads to a trust in his abilities and a belief that the learning
will directly lead to specific transfer of knowledge, to solve very real and
understood organisational challenges.
Photis studied Psychology at degree level (B. Sc Honours)
and then specialised in Applications of Psychology at City University of London
(M.Sc.). His specialisation was aimed at the practical application of different
Behavioural Change Programmes. In - between his studies Photis worked with
children with special needs helping develop and enrich the skills of patience,
tolerance and adaptability - competencies which he displays in his work. This
experience has given him excellent background knowledge for specialising in the
two areas of Emotional Intelligence and Customer Service Culture Change
Programmes. Photis is in his early thirties and was brought up in the
Previously, Photis worked in
Since joining TMI and PeopleAchieve and following extended
training he as been certified and accredited to tailor and run workshops in two
areas of Emotional Intelligence and Customer Service. The focus remains on the
application of ideas, leading on to a change of behaviour for the
participants.
Some of the projects that he has been involved in
include:
q
Coaching personnel working in Oman LNG;
q
The training of staff on customer for Sunwing (a chain of
Scandinavian hotels);
q
The design and training of a shipping company, in Customer
service;
q
Designing and training
q
Training the cabin crew of Helios Airlines in Service;
q
Running Outward Bound Experiences for a TV Broadcasting
Company;
q
Running Emotional Intelligence workshops for an Oil
Refinery;
q
Coaching Manager's in the largest Construction Company in
q
Working with both on - shore and off - shore Banks to
improve service and team - work;
q
Running Putting People First and Emotional Intelligence
Programmes on TMI's Scheduled Open Programmes in
q
Training the
q
Training carried out of the Association of HR Professionals
in
q
He has also been accredited and authorised by the Human
Resource Development Authority in
To register online, please click here
OTHER WORKSHOPS:
UNITED ARAB
EMIRATES
S2 ANTI-TERRORISM OFFICER WORKSHOP
Jumeirah Beach Dubai, UAE; 6th - 9th July 2008
The S2 Anti-Terrorism Officer four-day workshop is designed to instruct security, law enforcement, and military personnel in effective strategies and tactics for protecting facilities against terrorist attack. The objective of this course is to prepare anti-terrorism personnel for assignments that require planning security for facilities or providing physical protection to facilities against terrorist attack. The fourth day is a hands-on demonstration of search techniques and search exercises.The information presented in this workshop reflects best practices in Anti-Terrorism as may be applied to a wide range of government and commercial facilities. The strategies and tactics presented in this workshop are based on the instructors_ decades of experience in protecting facilities against terrorist attacks, critical evaluation of hundreds of terrorist incidents, and analysis of methods for managing terrorism-related problems pioneered by organizations ranging from the London Metropolitan Police to the United States Army.
FRAUD RISK REDUCTION & DETECTION
Kempinski Dubai, UAE; 25th - 27st August 2008
The purpose of this workshop-style seminar is to examine types of fraud that typically exist within various departments of a corporate environment, to study the tools which are used to identify those suspected of being involved in fraud and to practice the methodology of corporate fraud investigation.
BAHRAIN
The Diplomat Radisson SAS, Bahrain; 18th - 29th January 2009
This very popular and comprehensive workshop - sucessfully completed by hundreds of security managers from many of the world's most famous and most successful companies - is designed for security managers, coordinators and their equivalents, who wish to gain a thorough understanding of how to manage security within a corporate environment. Suited equally for existing security managers and those newly appointed from police or military or business backgrounds, the workshop will enable delegates to use a range of risk management and security design tools to enhance their organisation's ability to protect its assets.
The workshop is accredited by Skills for Security (the UK Skills ad Standards setting body for the security business sector) and Middlesex University and constitutes the first of six modules that make up the Middlesex University MSc Work-Based Learning Studies (Corporate Security Management).
For more information about Precept you are welcome to visit us at:
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you do not wish to receive messages about our forthcoming events in the
future
kindly click
here. Thank
you.
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