nettime on Sun, 13 Jun 1999 12:25:36 +0200 (CEST)


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hans_business@hotmail.com: etxtreme>EBAY


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Date: Sat, 12 Jun 1999 16:55:41 +0200
From: "net.CALLBOY" <hans_business@hotmail.com>
Organization: etxtreme inc.
To: nettime <nettime-l@desk.nl>
Subject: etxtreme>EBAY

this is hot!... 
i post this cause it is cooler
than nato[s]ex-war, hotter than
the newest art-server and way more
relevant than the f****** 
[self-censored ..so y/dont have to..]
stupid biennale exhibit in venezia...

this is really relevant for you!

###etxtreme>

NEWZ_UPDATE: while posting this msg
to different lists.. ebay plays games
... the site is back to normal!!!, 
the letter [quoted underneath] is gone..
but the announcments are there!!! thats
exactly the PR moves to be watched..
therefore.. readon! original message..
..

ebay.com, most popular auction house
down for several days...
a critical server failure [not specified]
brings http://www.ebay.com   down for
2-5 days!

check the hourly announcments, its worth it..:
http://www2.ebay.com/aw/announce.shtml

comment:
it will be highly interesting to watch
how the PR is done and if it works in .net
media and on ebay.com, how the users/public
reacts and what kind of problems could be
hidden behind this large and highly complex
system...

excerpt:
from an important letter from
meg & pierre/ebay.com [not specified, 
pr-/marketing-dept. i guess.. , note 
the personal touch!]:

>To our valued community members:
>We are sorry. We know that you expect uninterrupted 
>service from eBay, and we know we haven’t lived 
>up to your expectations....
>We know that extending your auctions and refunding 
>your money will never be enough. We truly believe, 
>as you do, that eBay is only as successful as you are.

http://pages.ebay.com/outage-letter.html 
[not working anymore]

boaaahhh .. this is nice!
stayon!finetune y/sensors for corporate digital
realtime marketing-politics and technology...

cu!

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