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From: "geert lovink" <geert@xs4all.nl>
Date: Fri, 26 Jan 2001 07:09:22 +1100
To: "fran ilich" <ilich@sputnik.com.mx>
Subject: for nettime-lat
nowEurope: City by City
A city-by-city look at who's building the European Internet
Thursday, January 25, 2001
FIRST GLANCE
Not waiting for the little green man
BIRD'S EYE VIEW
A laggard
ON THE GROUND
e-Dreams - Location, location, location
VilaWeb - Going "glocal"
iSOCO - Artificial intelligence, real business
Latinia.com - Rolling the 3G dice
WHERE'S THE MONEY?
Getting squeezed
THE GURU
Jose Miguel Guardia
CONFERENCE BEAT
Upcoming Events in Europe
ACKOWLEDGEMENTS
We value reader tips and contacts
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
DoubleClick: The global Internet advertising company
We help advertisers and publishers make Web advertising work by
successfully centralizing the planning, execution, control,
tracking and reporting for high-impact, online media campaigns.
DoubleClick is the industry leader at helping advertisers and
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products, and building relationships with customers.
For more information, visit: <http://www.doubleclick.net>
or call: +44 207 399 4400
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__________________________________________________________________
FIRST GLANCE - Not waiting for the little green man
Barcelona has that buzz. That confident energy of a city
where work and play spin furiously round each other in a
virtuous circle.
These days, the Catalan capital is rapidly drawing companies
from around the world. Some have no primary business need to
be there, they simply want to be where they know they can
attract dynamic young talent (see ON THE GROUND). And the
more talent that floods in, the more exciting the city
becomes.
But make no mistake, the heart pumping inside Barcelona is
not an imported one, it is Catalan.
This is Spain, but the Catalan are different. Forget your
southern European stereotypes of lethargic days spent napping
by the Mediterranean. The Catalan are, by every account,
Spain's most industrious and entrepreneurial people. Stand on
a street corner in Barcelona and you'll soon note they don't
wait for the little green man.
And there is creativity, not only in the audacious
architecture, but also in education, science and business.
Consider that the Open University of Catalonia has more then
15,000 students in its online studies program, reportedly
more than any other university in the world - and all
studying in the Catalan language.
Vicent Partal, owner of the Catalan-language portal Vilaweb,
thinks Barcelona gets its drive and creativity from never
having been Spain's capital. While Madrid has prospered under
the security that a massive government bureaucracy provides,
Barcelona, he says, has always had to fight to be an
industrial and cultural center in its own right.
Of course, Madrid is Spain's financial and communications
center. Multinationals almost invariably start there when
coming to Spain, and any Barcelona-based venture with serious
international aspirations must site an office in Madrid. But
in terms of business and technical creativity, and as an
inspiring place to live, Barcelona leaves the capital looking
like a tired old uncle.
__________________________________________________________________
BIRD'S EYE VIEW
in cooperation with eMarketer
A laggard
There's no other way to put it. In Europe, Spain is one of the
laggards when it comes to Internet penetration, mobile
penetration and e-commerce turnover.
eMarketer estimates that at the end of 1999 only 5% of Spain's
40 million people had Internet access at home - compared to
10.7% in Great Britain - while an additional 28% had access
through work or school.
While the number with access has grown rapidly, in 2000 only
8.8% of Spaniards surveyed by the Angus Reid Group reported
using the Internet in the preceding 30 days. Far fewer, 4.4%,
claim to use the Internet for more than one hour every week,
eMarketer's threshold for the "regular Internet user."
Mobile phone penetration in 1999 was 26.3%, according to the
European Commission, a figure that likely approached 30% in
2000.
E-commerce revenues for 1999 were estimated by eMarketer at
USD 620 million. That was projected to rise to USD 1.29 billion in
2000 (USD 2.09 billion, according to IDC) and to USD 16.17 billion by
2003.
So far, according to Andersen Consulting, Spanish executives
have moved more cautiously than their counterparts in the rest
of Western Europe. Only 19% of Spanish businesses surveyed by
Andersen consider their current e-commerce efforts a success.
Business-to-consumer e-commerce is particularly slow
developing. Less than 1% of Spaniards reported making an online
purchase in 1999.
These figures are low despite one of the lowest average costs
for telephone and Internet access services in Europe. With 450,000 free
Internet accounts in Spain, the average monthly ISP cost
(according to an eMarketer study based on 20 hours online) is a
mere USD 10. Including phone charges, average monthly access costs
are USD 23, compared to USD 40 in Germany and USD 32 in the UK.
Clearly, Spain's relatively low per capita income and high
unemployment have created a drag on Internet access and
e-commerce. That said, while there is little regional data
available, most observers agree certain pockets of Spain,
particularly Madrid and Barcelona, are significantly ahead of
national averages in all the above figures.
In addition, Spain represents great promise as a jumping-off
point for e-commerce and content provision for the rest of the
Spanish-speaking world. Spanish is the mother tongue for an
estimated 360 million worldwide. It is the main language in 28
countries - chiefly in Latin America - and is the dominant
second language in the US. eMarketer notes, "With a growing
internet user base in Mexico and Argentina, and among US
Latinos, there are opportunities for developing Spanish content
websites that span the globe."
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
eMarketer -- the world's leading provider of Internet statistics
- makes sense of all the numbers and provides a realistic
overview of the Internet marketplace. <http://www.emarketer.com>
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
__________________________________________________________________
ON THE GROUND
eDreams - Location, location, location
They're young, smart and ambitious with fantastic office space
overlooking Barcelona from the World Trade Center pier that
juts into Barcelona's impressive port.
But eDreams is also just an online travel agency. They make
their money booking package holidays and taking the normal
agent's commission. They introduce an interesting twist by
hooking up prospective travelers with "Dreamguides," objective
and informed sources who, they claim, can answer detailed
questions about any particular destination within 48 hours.
Still, it's going to be a long, uphill struggle to make any
profit in targeting individual consumers.
What's interesting about eDreams, however, is why they chose
Barcelona as their headquarters. It says a lot about this
magical little city, and even more about smart recruiting
tactics in the highly competitive market for Internet
professionals.
Aside from being in one of the countries eDreams targets for
customers (also Italy, France and the UK), choosing Barcelona
had nothing to do with the company's business activity.
"We just wanted a place that could easily bring people from
other countries," says PR director Jorge Carulla on why
Spaniard Javier Perez-Tenessa and American James Hare founded
e-Dreams here in 1999. "The weather is great. The beaches, the
mountains, great nightlife. It's secure, cosmopolitan and in
fashion."
Add good infrastructure, a lower cost of living than Madrid or
any prominent northern European city, a local government that
is surprisingly active in attracting and supporting new
technology (see Law & Order section) and a local (Catalan)
culture that is decidedly industrious and extroverted. It's
hard to think of disadvantages to living and working in
Barcelona for the IT set.
Indeed, with cash for fat salaries growing thin and stock
options proving less attractive these days, lifestyle can be a
decisive draw for young, mobile and sought-after professionals.
If eDreams can sell tour packages as smartly as they chose a
home, perhaps they've got a chance, after all.
<http://www.edreams.com>
VilaWeb - Going "glocal"
In its early days, the Internet held a hypnotizing lure for
many news publishers. It offered instant, relatively cheap
access to a global audience.
With so much wreckage now strewn along the road to that global
heaven, it's a pity more online publishers don't have the
bullshit detector that belongs to Vicent Partal.
As a journalist, he, too, saw great power in the Internet early
on. But he also had no time for the hype that demanded a global
approach. What counted to him was delivering news that was
relevant. And that meant going local, not global.
In 1995, Partal and his late business partner Joan Subirats
launched the Catalan-language site VilaWeb (then called La
Infopista). At first, it was simply a directory of Catalan
sites on the web, but it quickly expanded to include a daily
news roundup. Today it is a true portal, with an extensive news
section and powerful search engine. VilaWeb has also franchised
out more than 80 local editions covering cities and towns
throughout Catalonia as well as Catalan-speaking communities in
places like New York and Buenos Aires.
VilaWeb is, however, not simply a collection of local
newspapers on the web. Indeed, very little of it is original
reporting. It's more an extensive news round-up with a heavy
emphasis on links, not only to other online periodicals, but to
primary sources of information.
As Partal wrote in a recent column, "The journalists at VilaWeb
concentrate not so much on reporting the news as on indicating
where it happens."
"We're sending people out of the site all the time," Partal
says. "And that's good."
Partal calls his formula - thinking local and using the global
tool that is the Internet - "glocal" journalism. And it's
working.
In Catalonia, VilaWeb is the third most popular electronic news
source, with nearly 400,000 original visits every month.
Vilaweb is outpaced only by web sites published by Catalonia's
two largest print newspapers, "La Vanguardia" and "El
Perioódico de Catalunya." But it is the most popular site
purely in Catalan.
Admittedly, 400,000 is not huge. But consider that only 10
million people speak Catalan (it is not close enough to Spanish
to be easily read by Spanish-only speakers).
In addition, Partal has managed to make VilaWeb profitable
from its inception. In the first 11 months of 2000, VilaWeb
had earnings of USD 275,000 on USD 830,000 in turnover. In
earlier years, revenues came largely from contracting out web
design. But that is fading. Now advertising and local edition
franchising fees make up the lion's share.
By why not greatly expand his potential readership and publish
in Spanish, also? VilaWeb doesn't actually define itself as a
Catalan-language site, says Partal. VilaWeb is about news and
information for Catalonia, where people happen to speak
Catalan. Until VilaWeb is something more, providing its
"glocal" approach for people outside Catalonia, Catalan is just
fine.
<http://www.vilaweb.com>
<http://www.vilaweb.com/english.html>
<http://www.partal.com/welcome/glocal/english.html>
<http://www.vanguardia.es>
<http://www.elperiodico.es>
<http://www.ojd.es/ingles/indice.html>
iSOCO - Artificial intelligence, real business
At a brand new office complex on the grassy outskirts of San
Cugat, a suburb of Barcelona, a clutch of former university
researchers are taking the corporate plunge.
Their company, iSOCO, specializes in applying artificial
intelligence to make web sites and Internet-related software
smarter.
Clearly, these PhDs do not relish the management side of their
venture. "I prefer to stay focused on the technology," Jesús
Cerquides Bueno, iSOCO's chief technology officer, admits
shyly.
But with the help of hired guns for management and financial
tasks, as well as a nascent sales staff, these scientists are
charging ahead.
And that's a welcome sign when corporate and academic/research
communities across Europe often still find themselves on
opposite sides of a massive cultural chasm.
Indeed, Barcelona's universities, urged on by local and
regional governments that see them as magnets for investment
and employment, are positively encouraging the transfer of
know-how and technology to the private sector.
Speaking of employment, since springing from a research
institute connected to the Universidad Autonoma de Barcelona in
1999, iSOCO has grown from its 10 core founders to 260
employees, with offices also in Madrid and Valencia.
iSOCO applies itself to several artificial intelligence tasks,
most of them commissioned by outside clients, to solve specific
problems. Their scope is not limited to Internet-related
projects, but the Internet is proving a huge engine for
artificial intelligence research. "When you look to the
Internet in this field, that's where you can find projects and
financing," says Bueno.
Current projects range from web site personalization technology
for General Electric, to smart software that will allow an
insurance company to customize and price policies sold on the
web with as few questions for the customer as possible.
At this point, iSOCO is still attracting clients by word of
mouth and just starting to build a traditional sales network.
Yet they were attractive enough along to bag USD 13.8 million in
September 2000 from investors, including Spain's largest
banking group, Banco Santander Central Hispano (BSCH).
There's nothing artificial about that.
<http://www.isoco.com>
Latinia.com - Rolling the 3G dice
Francisco Badia, 30, wants his company to be THE 3G interactive
content provider in Spain. What that content will be, or how
exactly it will be used by customers, he has no idea.
Of course, third generation wireless, technically known as
Universal Mobile Telecommunications System (UMTS), doesn't yet
exist. Spain has licensed four providers, who are required to
begin offering service this August (though, they may miss their
deadline).
Yet, no one is quite sure how consumers will react to broadband
wireless, exactly what they will use it for, how they will use
it, or, most important, where it might drive commerce. If
things were easily predictable, we'd all be ordering flowers
and making dinner reservations on our WAP phones by now.
So, how to get a step on the field?
For Badia and Latinia.com, the strategy is as simple as it is
wishy-washy: Establish your company as the best known brand in
wireless content, then pounce in whatever direction the
consumer takes you.
Latinia have taken a step toward accomplishing the first goal
by offering services available over Short Messaging Service
(SMS), the phenomenon no one predicted. In addition to offering
PC-to-phone and phone-to-PC messaging, Latinia also offers
information services exclusively through an SMS interface.
Customers can order up sports scores, weather reports,
horoscopes, the joke or poem of the day, et cetera.
After four months on this path (they started as an Internet
portal), Latinia has 300,000 registered users in Spain. They
also have services running in Italy and Portugal.
Revenues? Forget it. Mobile phone companies, like traditional
phone companies, don't share revenues created by extra traffic
with content providers. But Badia is betting on a major change
when it comes to UMTS.
UMTS operators, he says, are going to have to gather a critical
mass of content fairly quickly to justify the enormous
investment in infrastructure and licenses (though, in Spain
regulators performed a "beauty contest" tender, rather than an
auction).
That means, he hopes, sharing revenues with content providers
or seeing 3G follow in WAP's dismal footsteps.
So far, Latinia is merely being brave with USD 5 million gathered
from family and friends by the company's founder, 28-year-old
Marsal Gifra. In February, Latinia will try to tap
institutional investors for USD 20 million.
If revenue sharing arrives, then Latinia are positioning
themselves well. But that's a big "if" when you're looking for
USD 20 million.
<http://www.latinia.com>
<http://www.jang.com.pk/thenews/aug2000-daily/23-08-2000/business/b21.htm>
__________________________________________________________________
WHERE'S THE MONEY?
Barcelona is feeling the great pinch. "It's very difficult to
raise money," says Alejandro Olabarria, a partner in the
venture capital firm, Kalonia. "The correction was good, but
now it's an overcorrection."
Of course, finding money is hard everywhere, but Barcelona,
like other secondary cities on the banking map, is suffering
more than the financial centers. Olabarria's firm, for example,
hardly makes any investments in Spain, never mind Barcelona.
Though he tracks the local market, his clients are mainly
interested in US investment opportunities. Kalonia caters to
wealthy individual investors and has USD 25 million under
management. Only one of its investments, Latinia.com (see ON
THE GROUND section), is in Spain.
And for investors more actively targeting Spain, Madrid is the
usual starting point. Local start-ups, like iSOCO (see ON THE
GROUND section) often establish a Madrid presence, in part, to
help them obtain financing.
Not long ago, investors were "trying to cover as many
geographical areas as possible," says Jordi Vilanova, director
of Granville Equity Partners Spain, part of a multinational
group with USD 920 million under management, including USD 32
million in a Spain-targeted fund. Not any longer. "I wouldn't
say it's because of anything in particular in Barcelona.
Investors are refocusing" and drawing back to their core
markets, he says.
Vilanova and Olabarria are both still bullish on Catalonian
talent. Barcelona has no shortage of ambitious, risk-taking
entrepreneurs. And, they say, it is also home to Spain's finest
business university (Instituto de Estudios Superiores de la
Empresa - IESE).
And with a solid idea and - more importantly - a good
management team, start-ups can find cash if they know where to
look. Vilanova says 15% of investments made to date by
Granville's Spanish fund has been made in and around Barcelona.
And for investors, while exits are now the problem, finding
quality start-ups with realistic valuations has become easier.
Indeed, Olebarria believes some VCs have gone too far in
pressing valuations down, serving only to discourage
entrepreneurs. "I don't think it's healthy to squeeze them too
much, and there are plenty who are doing that."
<http://www.kalonia.com>
<http://www.granvillebaird.com>
__________________________________________________________________
THE GURU
Jose Miguel Guardia
Engaging and good-humored, Jose Miguel Guardia does not seem a
man easily agitated. But there is something that gets under his
skin.
"It's irritating," he says, "to see people with good ideas who
spoil everything because they don't know how to run a company,
and don't even cry for help until it's too late."
If you haven't guessed, Guardia is a consultant, though he also
dubs himself an Internet, media and new technology analyst, as
well as author, columnist and commentator. Well respected in
Barcelona's financial community, Guardia runs his own small
firm advising Internet and new technology start-ups.
In many ways, Guardia is a perfect representative of Barcelonan
business. Though trained as a lawyer, he has roots in one of
Catalonia's most traditional industries, and is now firmly
ensconced in the new economy.
His father owns a successful textile trading company. As a
youngster, says Guardia, he took business lessons "with my
glass of milk every morning." When his father fell ill in the
1980s, Guardia, just 26, took over. The company continued to
prosper under his leadership, but when his father returned,
there was only room for one boss.
So, Guardia struck out on his own in 1990, forming Silver Disc,
a CD media venture. He sold the company in 1996, seeking even
more independence. Ever since, he has operated solo, spreading
his expertise across several local companies.
He also writes a regular column for the online publication
Baquia.com.
Barcelona, he says, has no shortage of young, ambitious
entrepreneurs. "A lot of people are willing to take risks," he
says. "It's just that many of them don't know they're reinventing
gun powder."
Guardia is also confined to a wheelchair due to a childhood
bout with polio. But he is clearly far less phased by this fact
than those around him in public. It is almost not worth
mentioning his disability, as it does nothing to define him,
except that it reinforces just how otherwise irrepressible
Guardia is.
<http://www.guardiasociadas.com/eng.htm#Artículos>
<http://www.baquia.com>
<http://www.blink.com/members/joseguardia>
LAW & ORDER
Barcelona Activa
Something very strange is happening here. Politicians and
bureaucrats talk about fostering business development and
growing a knowledge-based local economy. And - here comes the
weird part - they're actually doing it.
The city's business promotion agency, Barcelona Activa, is an
impressive venture, drawing a regular stream of investment to
the city. It is also involved in planning two substantial
projects that could cement Barcelona's place as one of the most
dynamic and forward-looking cities in Europe.
It wasn't always that way. According to Oriol Balaguer, 42, the
decidedly energetic director for promotion of economic activity
and employment at Barcelona Activa, the city's great wake-up
call came with the 1992 Summer Olympics.
Barcelona's politicians, says Balaguer, realized that the
Olympics were "a very nice excuse to rebuild the city," and
made sure investment created by the games would serve the city
long after the Olympics closed.
When the torch moved on, Barcelona was left not only with new
sports facilities but vastly improved infrastructure, a vibrant
international image, and, perhaps most important, sky-high
self-confidence. The city has never looked back.
Barcelona Activa plays a crucial role in running a long list of
business support services and promotional activities. They
include subsidized office space (within the Activa business
incubator) for local start-ups, but also for international
companies testing the Barcelona waters.
Other services include a range of consulting and training
options for small and medium-sized ventures, a stake in a
private venture capital firm and employment services for
companies and job-seekers. There is also Barcelona NetActiva,
an online extension of services for small and medium-sized
companies not under the Activa roof.
Two grand projects, meanwhile, are in the works. In 2004,
Barcelona will host the United Nations Conference on Peace,
Culture and Sustainability, a six-month extravaganza of
meetings and celebrations on a scale only the UN could get away
with.
Barcelona, following the Olympic example, will use it to
attract investment for an enormous river reclamation and
development project.
The second project is 22@ (22 is the number of an
administrative categorization referring to existing industrial
activity). 22@ will rejuvenate an industrial quarter just north
of the city center, transforming 117 blocks, many of them now
vacant and dilapidated, and creating 3 million square meters of
new commercial and industrial space. Builders will be allowed
to exceed existing height restrictions so long as the companies
they contract to move in are the type Barcelona Activa wants to
attract, i.e. hi-tech and info-tech.
Not to be forgotten (though Activa is not directly involved)
are two additional infrastructure projects. First is a new
logistics port planned for a site between the airport and the
marine port. Next are two TGV stations that will position
Barcelona along an extension of France's high-speed rail that
will end in Madrid.
What is it, then, about Barcelona, about these Catalans? To
Balaguer, it's simple, Barcelonans are prouder of their city
than they are of their country, and willing to work for it. "We
have a passionate team here at Barcelona Activa," he says with
a proud smile. "In the private sector we could earn more money.
But here we have the possibility to create something, to invent
things for our city."
That would sound like PR fluff somewhere else. But here, in
Barcelona's electric atmosphere, it somehow has the ring of
truth.
__________________________________________________________________
CONFERENCE BEAT
We welcome reader recommendations
for upcoming European conferences
mailto:conferences@noweurope.com
Feb 10-14, 2001: Milia 2001, Cannes, FR; MILIA attracts new
media decision makers from over 50 countries. In partnership
with Forrester Research, the Think.Tank Summit Conferences
put today's content business into perspective. Register
before 12 Jan: FFR 5,245 (EUR 799,60) + 19.6% VAT.
<http://www.milia.com>
March 13-14, 2001: Internet Content Europe 2001, Monaco.
Featuring all the European content industry big hitters,
innovators and venture capitalists, this event will provide a
forum where the future of European Internet Content Provision
will be defined. Cost: EUR 1,345 (+ 19.6% VAT)
<http://www.internetcontent.net/events.shtml>
Upstart Power Days: BARCELONA, March 13; MILAN, March; 20,
Hosted by Tornado-Insider, Power Days feature startup and
investor workshops, panel discussions, and networking
opportunities for the key players in Europe's high-tech
entrepreneurial environment. (No price listed)
<http://www.tornado-insider.com/upstart/>
May 7-9, 2001, Disneyland Paris, FR. Tornado-Insider's 2nd
annual premier event for entrepreneurs, venture capitalists
and investment bankers in Europe. The event is a three-day
entrepreneur conference, featuring specialized startup and
investor workshops and networking events. (No price listed)
<http://www.tornado-insider.com/upstarteurope>
__________________________________________________________________
ACKNOWLEDGEMENTS
nowEurope would like to thank the following people for their
help in preparing this issue:
Jose Miguel Guardia <joses@guardiasociados.com>
and the First Tuesday Barcelona team
__________________________________________________________________
MASTHEAD
Copyright 2001 nowEurope Publications
Published by Steven Carlson <steve@noweurope.com>
Edited by Christopher Condon <chris@noweurope.com>
Sponsorship enquires: Buba Dolovac <buba@noweurope.com>
Please forward this newsletter in its entirety.
nowEurope: City by City is a sister publication of the nowEurope
discussion forum, serving European Internet professionals since
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